How do I contact Customer Support?

Use one of the methods prescribed below to contact Customer Support:

To Submit a Customer Support Form:

  1. Choose Customer Support from the Help drop-down menu.

  2. Select a form from the help form drop-down list. The following forms are available:

Help Request

Use this form to request help for software issues and membership or billing related questions.
 

Feedback

Use this form when you do not need assistance, but want to submit your observations about Napster or report an issue.
 

Cancellation Request

This is the best way to cancel your Napster Premium service.
 

Music Request

Use this form to request that an artist, album, or track be added to Napster.
 

Media-Related Questions

Windows Media Player Help

http://support.microsoft.com

 

 

Napster Knowledge Base Article - 1008