Use one of the methods prescribed below to contact Customer Support:
Choose Customer Support from the Help drop-down menu.
Select a form from the help form drop-down list. The following forms are available:
|
Help Request |
Use this form to request help for software issues and
membership or billing related questions. |
|
Feedback |
Use this form when you do not need assistance, but want
to submit your observations about Napster or report an issue. |
|
Cancellation Request |
This is the best way to cancel your Napster Premium service. |
|
Music Request |
Use this form to request that an artist, album, or track
be added to Napster. |
Please submit media-related questions in an email to media@napster.com.
If you have questions or issues with your Windows Media Player 9 Series, please refer to the Microsoft Web site for support information: